Publisher description for Bureaucracy : what government agencies do and why they do it / James Q. Wilson.
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Bureaucracy is the classic study of the way American government agencies work and how they can be made to work better. Examining a wide range of bureaucracies, including the Army, the FBI, the FCC, and the Social Security Administration, James Q. Wilson provides the first comprehensive, in-depth analysis of what government agencies do, why they function as they do, and how they might become more responsible and effective. With a new introduction by the author.
Library of Congress subject headings for this publication:
Administrative agencies -- United States.
Bureaucracy -- United States.