Table of contents for Successful trouble shooting for process engineering : a complete course in case studies / Donald R. Woods.

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1 What is Trouble Shooting?
1.1 Characteristics of a Trouble-Shooting Problem.
1.2 Characteristics of the Process Used to Solve Trouble-Shooting Problems.
1.3 Self-Test and Reflections.
1.4 Overview of the Book.
1.5 Summary.
1.6 Cases to Consider.
2 The Mental Problem-Solving Process used in Trouble Shooting.
2.1 Problem Solving.
2.2 Trouble Shooting.
2.3 Overall Summary of Major Skills and a Worksheet.
2.4 Example Use of the Trouble-Shooter’s Worksheet.
2.5 Summary.
2.6 Cases to Consider.
3 Rules of Thumb for Trouble Shooting.
3.1 Overall.
3.2 Transportation Problems.
3.3 Energy Exchange.
3.4 Homogeneous Separation.
3.5 Heterogeneous Separations.
3.6 Reactor Problems.
3.7 Mixing Problems.
3.8 Size-Decrease Problems.
3.9 Size Enlargement.
3.10 Vessels, Bins, Hoppers and Storage Tanks.
3.11 “Systems” Thinking.
3.12 Health, Fire and Stability.
4 Trouble Shooting in Action: Examples.
4.1 Case ’3: The Case of the Cycling Column.
4.2 Case ’4: Platformer Fires.
4.3 Case ’5: The Sulfuric Acid Pump.
4.4 Case ’6: The Case of the Utility Dryer.
4.5 Case ’7: The Case of the Reluctant Crystallizer.
4.6 Reflections about these Examples.
5 Polishing Your Skills: Problem-Solving Process.
5.1 Developing Awareness of the Problem-Solving Process.
5.2 Strategies.
5.3 Exploring the “Context”: what is the Real Problem?
5.4 Creativity.
5.5 Self-Assessment.
5.6 Summary and Self-Rating.
6 Polishing Your Skills: Gathering Data and the Critical-Thinking Process.
6.1 Thinking Skills: How to Select Valid Diagnostic Actions.
6.2 Thinking Skill: Consistency: Definitions, Cause–Effect and Fundamentals.
6.3 Thinking Skills: Classification.
6.4 Thinking Skills: Recognizing Patterns.
6.5 Thinking Skill: Reasoning.
6.6 Feedback and Self-Assessment.
6.7 Summary.
6.8 Exercises.
7 Polishing Your Skills: Interpersonal Skills and Factors Affecting Personal Performance.
7.1 Interpersonal Skills.
7.2 Factors that Affect Personal Performance.
7.3 The Environment.
7.4 Summary.
7.5 Exercises and Activities.
8 Prescription for Improvement: Put it all Together.
8.1 Approaches to Polish Your Skill.
8.2 Cases to Help you Polish Your Skill.
8.3 Summary.
9 What Next?
9.1 Summary of Highlights.
9.2 Reflection and Self-Assessment are Vital for the Development of Confidence.
9.3 Going Beyond this Book: Setting Goals for Improvement.
9.4 Going Beyond this Book: Updating your Rules of Thumb and Symptom ‹ Cause Data for Process Equipment.
9.5 Beyond this Book: Sources of Other Cases.
Literature References.
Index I.
CD Contents.
Appendix A: Feedback about Experience with Process Equipment.
Appendix B: Improving “Systems Thinking”.
Appendix C: Feedback on the Cases in Chapters 1, 2 and 7.
Appendix D: Coded Answers for the Questions Posed to Solve the Cases.
Appendix E: Debrief for the Trouble-Shooting Cases.
Appendix F: Other Tasks for the Skill-Development Activities in Chapter 5.
Appendix G: Selected Responses to the Activities in Chapters 6 and 7.
Appendix H: Data about “Causes” for Selected Process Equipment.
Appendix I: Feedback about Symptoms for Selected Causes.
Appendix J: Guide for Students: How You Can Get the Most from this Book.
J-1 Getting Started: Get the Big Picture.
J-2 Try a Trouble-Shooting Case where the Problem is Reasonably Well Defined.
J-3 See How Others Handle a Case.
J-4 Pause, Reflect on the Pretest, and Invest Time Polishing Specific Skills.
J-5 Work your First Cases Starting with Case’19.
J-6 Trouble Shooting on the Job.
J-7 Summary.

Library of Congress subject headings for this publication:
Chemical process control.
Chemical processes.
Chemical plants -- Design.