Publisher description for The think factory : managing today's most precious resource, people! / Susan D. Conway.


Bibliographic record and links to related information available from the Library of Congress catalog


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The debut title in Wiley’s Microsoft Executive Circle Series, The Think Factory shows you—using case studies and sample improvement plans—how intangibles such as collaboration and business intelligence interact to create tangible value and identifies the best practices for expanding your company’s investment in people and procedures.


Library of Congress subject headings for this publication:
Knowledge management.
Productivity accounting.
Quality assurance.