Table of contents for Business and administrative communication / Kitty O. Locker.


Bibliographic record and links to related information available from the Library of Congress catalog


Information from electronic data provided by the publisher. May be incomplete or contain other coding.


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Part 1 The Building Blocks of Effective Messages 1 Business Communication, Management, and Success 2 Building Goodwill 3 Adapting Your Message to Your Audience 4 Making Your Writing Easy to Read 5 Planning, Composing, and Revising 6 Designing Documents and Screens Part 2 Writing the Message 7 Informative and Positive Messages 8 Negative Messages 9 Persuasive Messages 10 Sales, Fund-Raising, and Promotional Messages Part 3 Interpersonal Communication 11 Communicating Across Cultures 12 Working and Writing in Groups Part 4 Reports 13 Planning, Proposing, and Researching Reports 14 Analyzing Information and Writing Reports 15 Using Graphs and Other Visuals 16 Making Oral Presentations Part 5 Job Hunting 17 Resumes 18 Job Application Letters 19 Job Interviews, Follow-Up Letters and Calls, and Job Offers Appendixes A Formats for Letters, Memos, and E-Mail Messages B Writing Correctly C Making and Communicating Meaning D Developing Logical and Persuasive Arguments


Library of Congress subject headings for this publication:
Business communication.
Communication in management.