Table of contents for Business communication design : creativity, strategies, and solutions / Pamela Angell.


Bibliographic record and links to related information available from the Library of Congress catalog


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CH. 1 The Basics CH. 2 How Business Communicates CH. 3 Creating Effective Messages CH. 4 Listening: A Silent Hero CH. 5 Creating and Using Meaning CH. 6 Designing Messages with Words CH. 7 Designing Oral Presentations CH. 8 Business Writing Design CH. 9 Direct and Indirect Communication Strategies CH. 10 The Business of Reports: Informal and Formal Report Writing CH. 11 Writing Strategies for Reports and Proposals CH. 12 Culture: Inside and Out CH. 13 Interpersonal and Collaborative Messages CH. 14 The Business of Change and Conflict CH. 15 Creating a Career and Designing Re;sume;s CH. 16 Interviewing to Get the Job CH. 17 Creativity and Visual Design Appendix A Grammar and Punctuation Appendix B Formatting and Documenting Business Documents References Index


Library of Congress subject headings for this publication:
Business communication.