Publisher description for Rude awakenings : overcoming the civility crisis in the workplace / Giovinella Gonthier with Kevin Morrissey.

Bibliographic record and links to related information available from the Library of Congress catalog

Information from electronic data provided by the publisher. May be incomplete or contain other coding.

Prevent workplace incivility from poisoning your business with this turnkey program for teaching civility and respect.
A nationwide civility crisis is fast draining employee energy, corporate productivity, and consumer goodwill. Rude Awakenings presents a proactive program for dealing with incivility and the prevention of its escalation into a civil lawsuit, bad press, or violence.

Library of Congress subject headings for this publication:
Employee morale.
Employee competitive behavior.
Courtesy in the workplace.