Table of contents for Quality improvement projects in health care : problem solving in the workplace / by Eleanor Gilpatrick.


Bibliographic record and links to related information available from the Library of Congress catalog


Information from electronic data provided by the publisher. May be incomplete or contain other coding.


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PART ONE: BASIC CONCEPTS AND MANUAL
Basic Concepts
Does the Problem Really Exist?
Finding and Verifying Causes
Finding Solutions
Implementing Solutions and Making Them Operational
PART TWO: CASES
Getting Nursing Home Residents into Physical Therapy in a Timely Fashion
Patients Waiting for Radiation during Scheduled Visits
Late Notification of Critical Values by a Hospital Laboratory
Time Spent in Rehabilitation by Amputation Patients in a Municipal Hospital
Incomplete Laboratory Referrals in an HMO Center
HMO Patients' Problems with Crutches and Canes
Dealing with Hemolyzed Blood Samples in a Hospital Laboratory
Errors in Filling Prescriptions in a Hospital Pharmacy
A Labor-Management Health and Safety Committee
Nurse Attendance at Mandated Classes in an Outpatient Department
Compliance with Discussions and Documentation of Advance Directives in a Home Care Agency
Use of a Reminder Letter To Encourage Follow-Up Visits
Use of an Internal Audit in an Intermediate Care Facility
Use of Data on Unusual Occurrences in an Emergency Medical Service



Library of Congress subject headings for this publication:
Medical care -- Quality control.
Medical care -- Evaluation.
Total quality management.
Medical care -- Quality control -- Case studies.
Medical care -- Evaluation -- Case studies.
Total quality management -- Case studies.