Table of contents for Magic numbers for human resource management : basic measures to achieve better results / Hugh Bucknall, Zheng Wei.


Bibliographic record and links to related information available from the Library of Congress catalog


Information from electronic data provided by the publisher. May be incomplete or contain other coding.


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I. The value of Numbers in HR – the demon of benchmarking
2. State of the nation HR numbers – multiple short sections/sub-chapters
3. Measuring the added value of HR – multiple short sections/sub-chapters
4. Constructing an HR dashboard – making sense of the vital signs_
Specific Definitions/Numbers to be dealt with include (but not limited to):
___________ HR staff as a percentage of total staff
___________ Payroll staff as a percentage of total staff
___________ Training staff as a percentage of total staff
___________ Finance staff as a percentage of total staff
___________ IT staff as a percentage of total staff
___________ Marketing staff as a percentage of total staff
___________ Sales staff as a percentage of total staff
___________ Training expenditure per employee
___________ Training costs as a percentage of base salary costs
___________ Percentage of staff provided with training
___________ Voluntary turnover
___________ Involuntary turnover
___________ Total staff turnover
___________ Sick days per employee
___________ Sick leave rate
___________ HR function budget per employee
___________ HR budget as a percentage of revenue
___________ Payroll function budget per employee
___________ Payroll budget as a percentage of revenue
___________ Hours overtime
___________ Days to fill vacancy by class of employee
___________ Recruitment costs by class of employee
___________ Base salary costs per employee
___________ Employee benefits as a percentage of base salary costs
___________ Bonuses/short term incentives by class of employee
___________ Long term rewards/share plan value per class of employee
Profit per employee
Black Scholes method of calculating share option values
Employee satisfaction index
Link between employee satisfaction index and Customer Satisfaction index
Each definition described around 6 headings
The definition
The formula
The components
Where’s the data
Calculating it – an example
What it means_


Library of Congress subject headings for this publication:
Personnel management.
Employees -- Rating of.