Contributor biographical information for Crisis management by apology : corporate responses to allegations of wrongdoing / Keith Michael Hearit.


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Keith Michael Hearit (Ph.D., 1992, Purdue University) is an Associate Professor of Communication and Associate Dean of the Lee Honors College at Western Michigan University. In addition to his administrative work, Professor Hearit teaches courses in organizational communication, public relations, corporate advocacy, and crisis management. His research focuses on non-commercial forms of external organizational communication by corporations, particularly in those instances when companies are accused of wrongdoing. In addition to his book, Crisis Management by Apology: Corporate Response to Allegations of Wrongdoing, he has published articles in the Handbook of Public Relations, Communication Studies, and Public Relations Review, as well as contributed chapters in a number of edited books. Hearit is active in the National Communication Association, Association for Journalism and Mass Communication Education, and the Central States Communication Association.



Library of Congress subject headings for this publication:
Corporate image.
Crisis management.
Apologizing.
Corporations -- Public relations.
Business communication.