Publisher description for Perfect phrases for managers and supervisors / Meryl Runion.

Bibliographic record and links to related information available from the Library of Congress catalog


Information from electronic data provided by the publisher. May be incomplete or contain other coding.

Powerful phrases for effective communication in every management situation

The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It." And she arms them with:

• Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company's mission
• Expert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and more
• Phrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating