Table of contents for Business driven technology / Stephen Haag, Paige Baltzan, Amy Phillips.
Bibliographic record and links to related information available from the Library of Congress catalog
Information from electronic data provided by the publisher. May be incomplete or contain other coding.

Table of Contents:
Unit 1: Achieving Business Success Through Information Technology
Chapter One: Business Driven Technology Overview
Chapter Two: Identifying Competitive Advantages
Chapter Three: Strategic Initiatives for Implementing Competitive Advantages
Chapter Four: Measuring Success of Strategic Initiatives
Chapter Five: Organizational Structures that Support Strategic Initiatives
Unit 2: Managing Information for Business Initiatives
Chapter Six: Valuing Organizational Information
Chapter Seven: Storing Organizational Information – Databases
Chapter Eight: Viewing and Protecting Organizational Information
Unit 3: Enhancing Business Decisions
Chapter Nine: Enabling the Organization – Decision Making
Chapter Ten: Extending the Organization – Supply Chain Management
Chapter Eleven: Building a Customer-Centric Organization – Customer Relationship Management
Chapter Twelve: Integrating the Organization from End-to-End – Enterprise Resource Planning
Unit 4: Creating Collaborative Partnerships in Business
Chapter Thirteen: Creating Collaborative Partnerships Through e-Business
Chapter Fourteen: Enhancing Collaborative Partnerships
Chapter Fifteen: Outsourcing Collaborative Partnerships
Chapter Sixteen: Integrating Collaborative Partnerships
Unit 5: Transforming Organizations
Chapter Seventeen: Fostering An Innovative Organization
Chapter Eighteen: Creating a Wireless Organization
Chapter Nineteen: Building Software to Support an Agile Organization
Chapter Twenty: Developing a 21st Century Organization
Business Plug-ins:
B1 – Information Security
B2 – Ethics
B3 – Supply Chain Management
B4 – Customer Relationship Management
B5 – Enterprise Resource Planning
B6 – Strategic Outsourcing
B7 – e-Business Models
B8 – Emerging Trends and Technologies
B9 – Systems Development
B10 – Project Management
Technical Plug-in:
T1 – Hardware and Software
T2 – Networks and Telecommunications
T3 – Decision-Analysis Tools in Excel
T4 – Designing Database Applications
T5 – Touring Access
T6 – Object Oriented Technologies
T7 – Valuing Technologies
Library of Congress subject headings for this publication:
Information technology -- Management.
Management information systems.
Information resources management.
Industrial management -- Technological innovations.