Contributor biographical information for Business process outsourcing : the competitive advantage / Rick L. Click, Thomas N. Duening.


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RICK L. CLICK is the CEO of American Outsourcing Group, LLC (www.aogusa.net), a Houston-based business process outsourcing consulting firm. THOMAS N. DUENING is Assistant Professor of Management at the University of Houston–Downtown, and President of INSYTE Business Research Group (www.insytebrg.com).


Library of Congress subject headings for this publication:
Contracting out.