Table of contents for Oil change : perspectives on corporate transformation / Art Kleiner, George Roth ; with Ann Thomas, Toni Gregory, Edward Hamell.

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1. Introduction
Cast of Characters
OilCo Organization Chart
Noticeable Results
How To Read OilCo
2. Genesis
The Culture of the 1980s
1986-1993: The Slide and the Crisis
1991 - Precursors to Corporate Transformation
The Appointment of the New CEO
The Formation of the Executive Council
Developing A "Mission, Vision, and Values"
Early Transformational Leadership
3. The Quest
The Origins of the Quest
How Knowledge Leads to "Soft" Communication Needs
Sophistication: Can The Economic Value-Added Model by Questioned?
The Reluctance to Press the EVA Model
4. Western Company
The Origins of the Separation
Operating Alone
The Impact of the EVA Model
Evolving Commitment
5. Governance
The Roots of the New Governance Structure
Where Does Power Fall?
Enforced Risk, Accountability and Blame
The Joy of Opportunity
6. Noble Purpose
Learning the New Role
A Shock to the System
OilCo Consulting's Noble Purpose
7. The Glass House
The Executive Council: Evolving Example
Rethinking the Company's Core Values
Examples of Leadership in Action
The "Glass Hosue": A Paradox in Leadership
Sustaining Transformation in the Face of Changing Leadership
8. Buxton Falls
Buxton Falls' Case for Action
Initiating Self-Direction
Addressing Behavioral Issues
How Are The Teams Doing?
c Facing the New Challenge of Autonomy
9. Roll-Out
The New Employee Contract
The Shift in Human Resources
New Compensation
The "Three Siblings"
"Coach, Coach, Coach" or "Coach, Coach, Change"?
Leverage in Rolling Out Transformation
10. Downsizing During Transformation
Initiating a Restructuring Effort
Implementation of the New Downsizing
Designing a Denoument
11. The Diversity Corporate Initiative
Diversity: The Case for Concern
Recruiting the Diversity Team
Defining Diversity as a Subject of Concern
The Experimental Workshop
Moving Toward a Systemic Understanding
Recommendations and Aftermath
12. Who Am I?
Worklife and Personal Identity
When Will We Learn?, Edgar Shein
Sensemaking as a Driving Force in Change at OilCo, Karl Weick
Governance and Federalism, Charles Handy
Discussion Guide

Library of Congress subject headings for this publication:
Petroleum industry and trade -- United States -- Management -- Case studies.
Organizational change -- United States -- Case studies.