Publisher description for The promise of mediation : responding to conflict through empowerment and recognition / Robert A. Baruch Bush, Joseph P. Folger.


Bibliographic record and links to related information available from the Library of Congress catalog


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Counter Bring a fresh approach to the bargaining table Tap the transformative potential of mediation and discover the full promise of the mediation process. In this insightful work, the authors present an alternative theoretical framework that affords a deeper understanding of conflict and mediation -- one based on respect for personal strength and compassion for others. Drawing on their own experience and a wide body of research, they offer mediation practitioners, administrators, policy makers, and researchers a new and useful perspective on how mediation is currently practiced, how it could be structured to accomplish more, and how to refine the process for future application.

Library of Congress subject headings for this publication: Mediation, Conflict management, Conflict (Psychology)Social conflict, Social interaction, Interpersonal conflict