Publisher description for HeroZ : empower yourself, your coworkers, your company / William C. Byham and Jeff Cox.

Bibliographic record and links to related information available from the Library of Congress catalog

Information from electronic data provided by the publisher. May be incomplete or contain other coding.

Counter William C. Byham and Jeff Cox, the authors of ZAPP! The Lightning of Empowerment, provide the proven techniques that can help workers make more meaningful decisions, measure their progress more reliably, and work more efficiently in teams.

Library of Congress subject headings for this publication: Psychology, Industrial, Interpersonal relations, Labor productivity, Quality assurance, Employee motivation