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HENDRIE WEISINGER, currently teaches in a number of executive education and MBA programs at UCLA, Cornell, NYU, Wharton, and the University of Washington. A licensed psychologist and expert in anger management, he is also a leading authority on the application of emotional intelligence and the originator of the highly regarded techniques of criticism training. Dr. Weisinger is the author of several successful books and has appeared on major entertainment, news, and information programs, including The Today Show, Oprah, and Phil Donahue. He frequently consults to and speaks before Fortune 500 companies, government agencies, and professional organizations.

Library of Congress subject headings for this publication: Psychology, Industrial, Emotional intelligence, Interpersonal relations, Self-perception, Emotions